6 of the Best Business Phone Services for Small Business in 2019
- By robert donnell
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- 12 Nov, 2019
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Businesses irrespective of their sizes are thinking to adopt smart business phone systems. The business phone service you enclose today will define your communication flow tomorrow. How you interact with employees and then with mates, imperatively impacts the way your business works. Likewise, it is necessary for the downtime your company may experience throughout the life span. It occurs in a time when your customer experience transforms into bad, and your business is brought into the public eye for yielding and receiving poor feedback. Suddenly, customer relationship and business reputation tarnish.
It is a fact; a business cannot withstand fickle and inflexible phone service. In addition, you simply need the best phone service for your WordPress website. One essential requirement is to help your business stand through thick and thin, and that becomes more achievable when you sow a dynamic relationship with your customer.
Knowing that you can’t flee from the internet web yourself for which it is flooded with thousands of premium options, we’re are here to help you as much as we can. The business phone service options we’re about to present you are confident enough to make your business establish a powerful customer communication system in 2019.
But first, know why any business needs a timeless phone service.
Why You Need a Business Phone Service?
On the one hand, you can add your landline or save your mobile phone number in your WordPress site and use it against the purpose of connecting with your customers. However, this will not produce a professional aura, and you will lose touch with your customers gradually.
· Adding a high-quality business phone service, on the other hand, allows you to communicate effectively. Further, you get broader access to several features:
· You can measure call duration, hold times, wait times, and overall usage.
· Keep in mind that as most business phone services are engineered with call forwarding, caller ID, call routing, call waiting, call recording, you’re eventually going to put success at your fingertips.
· Share one contact among several users in the vein (auto-attendant feature helps you to make route call to the first available representative)
· You are provided with various choices to accomplish a single task. Use a table phone, mobile cell phone, or a computer to receive and make calls
· Add new employees without taking the assistance of a technician.
· Business phone systems send voice over internet (VoIP systems), which denotes you can take out your local or toll-free number anywhere you want. All you may feel is to have a fast internet connection.
· Simultaneously, you can use the professional business phone service to improve existing customer relations and built better new ones under the umbrella of sales and support available over the phone.
Now let’s review top business phone services discretely that you can incorporate in your WordPress site.
Nextiva is the most enthusiastic business phone service, thanks to its innovative features and flex use. They're a voice-over-internet-protocol company settled in Scottsdale, Arizona. They rely on the field of cloud-based communication and currently, its telephone and other technology services are used by around 150,000 businesses in the world. The particular telephone service company allows you to use a large set of features that come with quick setup and affordable pricing. Nextiva’s VOIP phone service has been helping small businesses across as small business owners can manage the unified communications platform like a pro.
The system core characteristics include advanced call routing, unlimited free domestic calling, voicemail to email and text, online faxing, text messages, and more. Besides, it is recommended from the pricing point of view.
RingCentral is another high-end option for top-tier organizations. Headquartered in Belmont, California, they are the leading providers of global enterprise cloud communications and collaboration solutions. Their business phone service is best-known to infuse rich features, thus include all the basic to advanced features you may require during the call. Some of the optimal functions are call forwarding, caller ID, call waiting and transfer, share one line on multiple mobile devices and users, and more. Furthermore, it makes you set video meetings over the screen. It’s also super easy to install.
GrassHopper demonstrates cutting edge technology by virtual phone numbers over VOIP phone service and is excellent for solopreneurs and small businesses. In essence, the virtual phone number can forward calls to any phone number or mobile device. They carry intuitive web and mobile apps to manage well your account and phone service. Their local and toll-free numbers are valid for US, Canada, and the UK.
GrassHopp enables standard features such as call forwarding, routing, waiting, call hold music, voicemail to email transcripts, and more.
If you’re looking for a particular business phone service which can immaculately remote teams and allows you to add many extensions so this may be one.
4. Envoi
To embark on the longing customer experience, Envoi Networks, Inc. is a great option at hand. It is an avant-garde communications & technology company situated in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology-related services to all sizes of organizations. Their immediate goal is to deliver communicative solutions that in turn, drive productivity, raise efficiency and build cost savings to their worldwide customers. When it comes to VoIP Companies, put aside Envoi as your first choice.
Reasons To Hire Envoi For Your Business
Check out some of the top reasons why businesses can’t overcome with Envoi first-class service for strengthening their communication structure.
1. They are not a white-label reseller. They operate on a VoIP platform and host it within their infrastructure.
2. They are able to co-operate in a Service Level Agreement and uptime guaranteed of up to 99.9999%.
3. Partnering with Envoi Networks implies partnering with a team of VoIP professionals ready to help drastically improve your businesses’ communication systems.
4. They are categorized into a turn-key service provider. They ensure every step of the process of adding new communication systems from providing and configuring the hardware, assisting with your network setup, implementing your system, ensuring QoS (Quality of Service), all the way to training your staff.
5. Even after implementing a communication system, they continue to offer their immense support whenever you need.
6. Their business phone services are backed by honesty and engineered with the highest degree of technical expertise.
7. Among varied options, they are popular for the maximum customer retention rate and customer satisfaction.
Want to learn about its VoIP features? Note it down all at https://www.envoi.com/voice-and-fax/voice-services/hosted-voippbx
5. Phone.com
Phone.com is a cloud-hosted business phone system that offers more than 40 valuable features and tools. They’re the classy option for small business phone service and are fully reliable. They come with simple web and app-based administration panel adjoined with fundamental phone service features like call forwarding, call routing, caller ID, conference calling, and more.
Mostly, European countries, specifically Canada, benefits from their call minutes as the service cost them relatively cheaper. Another tempting benefit you have over this business phone service is that you can integrate your business phone service to third-party CRM software like Salesforce and Zoho.
Enough said. We hope you find the one that could help you climb the corporate ladder and become a personal legend.
